About
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Contact Information
| Phone | (212) 989-1919 |
|---|---|
| Address | 37-18 57th St, Woodside, NY 11377, USA |
| Website | http://www.needitnowcourier.com/ |
| Location | 40.7494236, -73.9056596 |
Opening Hours
| Monday: Open 24 hours |
| Tuesday: Open 24 hours |
| Wednesday: Open 24 hours |
| Thursday: Open 24 hours |
| Friday: Open 24 hours |
| Saturday: Open 24 hours |
| Sunday: Open 24 hours |
Categories / Tags
Reviews
This company are liars they lied and said they delivered something I ordered from Neiman Marcus and I never got it. Neiman Marcus is supposed to be a high end company and needs to vest and verify the couriers they are using to ship their customers products with.
I ordered with Neiman Marcus and paid the extra $25 for express delivery for my daughter’s birthday and did not receive anything within the express paid time period. I made this purchase on Tuesday, May 20th and here it is next Tuesday, May 27th and still did not receive my item. I called Neman Marcus and they did refund my express service payment. I ask Neiman Marcus rep if so many people are complaining about this service, why are they still using it. The worst service ever and this is my first time ever hearing of them. I so wish I would have just went to the mall and got it myself.
DO NOT PURCHASE AN ORDER IF THE STORE IS USING THIS CARRIER SERVICE. Zero stars.
Update 8/6: package delivered day after supposed delivery. Called the company they said it hadn't been delivered but that the company we originally ordered from marked as delivered when it hadn't yet. Was indeed delivered next day to our apartment door which we appreciated. Communication with big box stores needs to improve but otherwise, delivery was fine.
Just received a notification this morning that our package was delivered. Went out immediately and no package was delivered, no photo of delivery, no doorbell rang...nothing
Very poor customer service. Will call to reschedule deliveries of furniture at the last minute and then tell you they have no availability because they are delivering to others, despite the issue being their fault and despite you having scheduled before others. Customer service rep Chas and manager Shelly were of absolutely no help and didn't mind being no help to customers. They need to be trained on how to deal with issues and don't seem to mind inconveniencing customers.
This is what delivery of a package looks like from the Neiman Marcus website. "Signature required" was noted. I wasn't at home. the package was thrown near the building's front door. Never again dealing with NM .