NewYorkLists
User/Business Review Policy
At NewYorkLists.com, we value honest feedback from users and businesses. Reviews help others make informed decisions and help businesses improve their services. To maintain trust and transparency, we’ve established the following Review Policy.
1. Who Can Leave a Review
- Users who have had a genuine interaction with a listed business may leave a review.
- Businesses may respond to reviews professionally to clarify or address concerns.
- Anonymous reviews are allowed but are subject to stricter moderation.
2. Review Guidelines
All reviews must:
- Be based on real, first-hand experiences
- Remain respectful and free of abusive language
- Focus on the service, product, or experience
- Avoid false claims or defamatory content
We do not allow:
- Fake or paid reviews
- Reviews containing personal information (phone numbers, emails, etc.)
- Repeated spam or self-promotion
3. Moderation & Approval
- Reviews may be moderated for quality, accuracy, and compliance.
- We reserve the right to edit or remove reviews that violate our policies.
- Moderation may take up to 72 hours.
4. Business Responses
- Businesses can publicly respond to any review.
- Responses should be professional and not retaliatory.
- We encourage businesses to resolve issues constructively and courteously.
5. Review Edits & Removal
- Users can edit or delete their reviews by contacting us from their registered email.
- We may remove reviews if they are found to be fake, irrelevant, or violate our terms.
6. Reporting a Review
If you believe a review is fake, inappropriate, or misleading, report it to us at: [email protected]
Include the listing URL and reason for your report.
7. Liability Disclaimer
NewYorkLists.com is not liable for the opinions expressed in user reviews. However, we take moderation seriously to ensure a fair and respectful platform.
8. Policy Updates
We may update this policy at any time. Please check this page periodically for any changes.