About
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Contact Information
| Phone | (212) 960-8377 |
|---|---|
| Address | 188 Grand St, Brooklyn, NY 10013, USA |
| Website | https://www.applianceprosgroup.com/contact-us |
| Location | 40.7140590, -73.9608486 |
Opening Hours
| Monday: Open 24 hours |
| Tuesday: Open 24 hours |
| Wednesday: Open 24 hours |
| Thursday: Open 24 hours |
| Friday: Open 24 hours |
| Saturday: Open 24 hours |
| Sunday: Open 24 hours |
Categories / Tags
Reviews
Had a problem with our Viking refrigerator and set up appointment. Technician John was A+ in communication, timeliness, professionalism and resolved all of our issues. Price was very reasonable. Great overall experience.
I am incredibly impressed at the timeliness, quality, and price. I realized that something was wrong with my Maytag refrigerator/freezer and, after trying to reset it myself, called for help. It was late morning on a Friday and Mike said, "no problem" and Tim was here BEFORE 1PM!! He quickly diagnosed the problem, had the part (many service companies will tell you they will have to order the part and then come back), and, just like that, my refrigerator/freezer is happily humming along. This is now my go-to service for any and all appliance repair needs. Thank you!!
Service could not have been better. Responsiveness and repair skills.
First call was for a Sub-Zero fridge. John inspected, made some adjustments and left. Didn't try to upsell.
Second call was for a Kitchenaid dishwasher. Here, new part was needed (i'm an engineer and was able to verify the diagnosis). Item ordered and installed within 4 days. Tim's work spot on.
Prices reasonable, in my opinion.
They are now my go-to appliance repair people.
Highly professional, prompt and knowledgeable folks. They explained everything they were doing, showed me what they were looking for that could be broken and found issues that other technicians didn’t bother checking. I highly recommend them!
We’ve had our fridge fixed three times by the manufacturer Fisher Paykel, whose technicians were late, didn’t show up, and when they did couldn’t care less about the issue. They made us buy a part that I don’t even know was actually needed.
I’m glad I found Appliance Pros Group and will definitely go back.
We had an old Sub-Zero model 511 that the refrig stopped cooling.
We had contacted the "authorized" Sub-Zero service center and they were basically useless - lost info, never provided quotes and never responded to any communications after having a tech tell us the unit needed a "rebuild".
I found the info on the Applicable Pros Group on a Sunday and submitted my problem and they called back shortly thereafter. They had the required parts in stock and scheduled the repair. The repair was completed today in about 3 hours and at the quoted price.
John, the tech was professional, knowledgeable and did a great job. I would recommend Appliance Pros Group over the "authorized" repair center which operated like they never learned how to treat a customer.