Frank's Generator Sales Service & Repair
About
No description available.
Contact Information
| Phone | (315) 879-1153 |
|---|---|
| Address | 311 Guinea Rd, Brewster, NY 10509, USA |
| Location | 41.3579275, -73.6406630 |
Opening Hours
| Monday: Open 24 hours |
| Tuesday: Open 24 hours |
| Wednesday: Open 24 hours |
| Thursday: Open 24 hours |
| Friday: Open 24 hours |
| Saturday: 8:00 AM – 7:00 PM |
| Sunday: Open 24 hours |
Categories / Tags
Reviews
Hired to fix my portable house generator, which was running smoothly but not producing any electricity. He correctly identified and replaced the faulty part, showing me that it could now power a wired tool, but the next day when I tested the generator on my house it completely failed to work. Using a multimeter to measure its output (which he must not have done) I discovered that it was only generating about half the proper voltage, useless to power a house with. I called him up expecting him to stand by his work and either come back to repair it correctly or offer a refund, but he did neither and instead told me that it was broken and I should throw it out and buy a new one. No longer trusting his expertise, I googled the problem and quickly learned that he failed to calibrate the part he installed, and after doing so myself it worked fine.
Frank and Joe came to my house today and, despite freezing conditions, fixed my ornery generator. It took a while, but they got the job done! I got advice about properly storing my generator as well. Highly recommended for generator repair!
Frank came a year ago to fix my generator. I knew it had never automatically turned on again but I wasn’t too concerned. I contacted him again a month ago for same repair. This time he said battery was bad so I bought a new battery. He said that one was bad and he charged it here for a week. The generator still didn’t work and Ibwas out hundreds of dollars in materials and labor. Third visit he got nasty, left me with an old battery and told me to give him a bad review. Here it is!
Wind up!? Nothing wrong with generator at all. Solar panel people forgot to hook generator to solar
Frank is THE person you want to hire. I recently engaged him to replace a much larger company after dealing with recurring and costly service issues. I initially stayed with the larger company because they had installed and serviced my generator for the original homeowners, so I assumed they would be the best choice moving forward- but I was very wrong.
Frank, on the other hand, was a breath of fresh air. His experience and knowledge are unparalleled, and most importantly, he genuinely cares. I shared the prior company’s findings with him and was fully prepared to order a $1,500 replacement part. Frank took the time to consult with me over the phone and explained that it might not even be the issue.
On his first visit, he had the unit running in under 30 seconds simply by removing and reinstalling two fuses. He then correctly diagnosed the real problem- something the other company completely missed- and saved me a significant amount of money in the process.
Frank's came out to my home and repaired my Honda Powerstroke generator - prices were very reasonable, and the knowledge gained watching the guys work was invaluable, and they were helpful to answer questions I had as they went. Not only is my generator now in good working order, I know so much more about both its function and how to properly maintain it going forward. Highly recommend, super nice guys, very knowledgable, and even called me afterwards with a solution to a different problem we were talking about at the end of their visit. A+ Great local business