GOexpress - Trusted Local, Domestic, Global Delivery & Logistics Company
About
No description available.
Contact Information
| Phone | (718) 624-2000 |
|---|---|
| Address | 36 Seabring St, Brooklyn, NY 11231, USA |
| Website | http://www.nygoexpress.com/ |
| Location | 40.6807642, -74.0063955 |
Opening Hours
| Monday: Open 24 hours |
| Tuesday: Open 24 hours |
| Wednesday: Open 24 hours |
| Thursday: Open 24 hours |
| Friday: Open 24 hours |
| Saturday: Open 24 hours |
| Sunday: Open 24 hours |
Categories / Tags
Reviews
This is the worst delivery company I’ve ever seen, and I’ve been dealing with shipping companies for over 20 years. This people mark my delivery address as unreachable, which was a lie, and then they have me waiting for an approval for the re-delivery, they don’t have a time frame for the approval and after the approval, whenever that happens, they’ll take up to 3 days to deliver. Never seen anything like this.
THE DRIVER COMPLETELY LIED ABOUT NOT BEING ABLE TO FIND MY APARTMENT BUILDING WHEN HE NEVER WAS IN THE AREA AT ALL I WAITED IN MY BUILDING LOBBY FOR 2 HOURS. NO DELIVERY VAN IN SIGHT NO PACKAGE HANDLER THAT MAY HAVE LOOKED CONFUSED ON THE DELIVERY ADDRESS NO NOTHING!!!!
***WARNING THE DRIVERS ( NEW YORK CITY ) HAS A TENDENCY TO MARK DELIVERIES AS A FAILED ATTEMPT IN ORDER TO KNOCK SOME DELIVERIES OFF THEIR ROUTE WHICH IS UNFAIR AND UNACCEPTABLE TO US ( PAYING CUSTOMERS )***
If I could give 0 stars, I would. My package was left in the lobby of a 21-floor building and was stolen. I’ve watched this company’s delivery people literally throw packages into the lobby like garbage. What would it cost to take the elevator and deliver the item to the actual door?
This company is careless, reckless, and unprofessional. Any seller or merchant that uses them loses my business immediately. They leave people’s names, addresses, and purchases exposed for anyone to take. It’s unsafe, irresponsible, and completely unacceptable.
I had a very frustrating experience with Gofo Express. The courier left my package outside the building door without even ringing the buzzer, despite the fact that I was home waiting for the delivery. Because of this careless behavior, the package was stolen.
I sent the video evidence clearly showing what happened, and customer service initially responded, but then completely stopped replying and never offered a solution or compensation.
This is extremely disappointing and unprofessional. I expect a delivery service to at least try to deliver properly and take responsibility when they make a mistake. Based on this experience, I would be very hesitant to use them again or recommend them to others.
⭐ 1 star
Extremely disappointing experience with GoFo Express. My package was delayed multiple times due to careless and avoidable delivery mistakes. First, they tried delivering to a business address on a Sunday (obviously it was closed). Then, the second attempt was made before the office even opened.
These are simple, fixable issues — yet nothing was done to correct them. I had to constantly follow up, and customer service offered no real solution or accountability. It felt like no one was actually trying to resolve the problem.
I’ve filed official complaints with both the Better Business Bureau and the Missouri Attorney General because of the lack of support and basic professionalism.
If you’re thinking about using GoFo Express — be warned. My experience has been frustrating, time-consuming, and completely avoidable had they communicated or planned better.