About
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Contact Information
| Phone | (718) 374-6835 |
|---|---|
| Address | 508 E 12th St, New York, NY 10009, USA |
| Website | https://www.golocker.com/?utm_source=google_business_profile&utm_medium=gbp_view_website&utm_campaign=google_business_profile |
| Location | 40.7286621, -73.9808487 |
Opening Hours
| Monday: Open 24 hours |
| Tuesday: Open 24 hours |
| Wednesday: Open 24 hours |
| Thursday: Open 24 hours |
| Friday: Open 24 hours |
| Saturday: Open 24 hours |
| Sunday: Open 24 hours |
Categories / Tags
Reviews
I want to take a moment to recognize Ray, a Go Locker representative who went above and beyond to help me with a package issue that had turned into a nightmare. The shipper had mistakenly mailed my package to the wrong location, and I was convinced it was lost for good.
Ray asked me to provide any photos the shipper had taken as proof of delivery. With sharp detective-like skills, he carefully examined the images, identified the exact location where the package had been dropped off, and personally ensured it was retrieved and sent to my locker.
Not only was Ray incredibly resourceful and professional, but he was also polite, well-spoken, and a pleasure to work with. His excellent communication skills and determination to get the job done truly stood out. This is the kind of employee every company should be proud to have , someone who takes ownership, solves problems, and delivers results with professionalism and courtesy.
Ray deserves recognition and, frankly, a promotion. He embodies the qualities of a true leader, and I’m grateful for his outstanding service.
Great business! I was sick of getting my packages stolen here in the East Village. This option is the best because they have great customer service and it can all be done via email. There are other options in the neighborhood, but I just don't want to deal with people face to face to get my packages. These lockers are in a convenient, safe and clean location. If you're thinking about using GoLocker, just do it. They are great!
I could not recommend GoLocker more. Nigel was extremely helpful when I accidentally shipped my package to the wrong address and then had it held at a UPS facility that was not convenient for me to access. He offered to pick it up for me, and then delivered it to my locker first thing the next morning, ensuring all along the way that my (very sentimental) package was safe. I am so so happy with the amazing customer service, and will absolutely be using GoLocker for my shipping needs from now on.
Trust me, this service deserves more than 5 stars. Extraordinary service.
I flew from Ireland and was going to collect a package on a Saturday. My package, though, arrived way earlier than expect. They held my package for me for an entire week providing constant updates throughout the process and re-delivered it to the locker the day I was arriving without any extra cost. This is, hands down, the best experience I have had with a company support. Not even Amazon has a support this great. You can trust GoLocker with your eyes closed and they will handle everything for you in case unforeseen circumstances arise.
Thanks GoLockers, no words to describe how happy I am with your services.
Best of luck.
GoLocker was the perfect solution for us. We were travelling through New York and needed to do some online shopping, but didn't have an address to send our packages to. The registration process was quick and easy and the pickup process seamless. We couldn't have asked for a better service. Oh and the customer service was excellent! The team was very helpful and quick to respond. All in all it was wonderful dealing with GoLocker.