About
Apple products like custom Macs are for sale at this shop, which offers upgrades & IT services too.
Contact Information
| Phone | (212) 924-6453 |
|---|---|
| Address | 120 W 20th St, New York, NY 10011, USA |
| Website | http://mikestechshop.com/ |
| Location | 40.7413911, -73.9952574 |
Opening Hours
| Monday: 10:00 AM – 6:00 PM |
| Tuesday: 10:00 AM – 6:00 PM |
| Wednesday: 10:00 AM – 6:00 PM |
| Thursday: 10:00 AM – 6:00 PM |
| Friday: 10:00 AM – 6:00 PM |
| Saturday: 10:00 AM – 6:00 PM |
| Sunday: Closed |
Categories / Tags
Reviews
The best! Terrific, reliable, friendly, warm & caring service over many years, both in store and with technician’s home visit, as we upgraded aging Apple desktop computer, then yrs. later followed their advise in buying & setting up new one.
Cannot recommend highly enough!
It's a long-running local tech and repair shop in Manhattan that specializes in Apple product repairs, data recovery, IT support, and sales of new/open-box/pre-owned devices. They’re known for offering genuine Apple-certified repairs, quick diagnostics, and helpful services like data backup and home visits, which many customers appreciate for both convenience and expertise. The CEO recently signed an agreement with ODosta Store to serve Microsoft and Partner Network Software license to Students at the discount price.
It’s with much sadness that I post this negative review. Mike’s has helped me a lot over the years, but the iPhone battery they replaced 6 months ago is no longer recognized by my phone. I no longer live in NYC and the Apple Store where I am trying to get a new battery installed informed me that Mike’s tech shop “mangled” my battery/phone inside. (Their words) It’s very disappointing that their service and parts are not actually up to Apple standards. Just be warned.
I want to note that the front desk staff was very friendly and polite, that left a good impression. However, unfortunately, the service itself was not able to help me. The diagnostics took over a week, and in the end, I was given an unrealistically high estimate just to transfer data from my non-working phone for that amount, I could have bought three new devices.
Fortunately, I found another service where my phone was fully repaired and all my data was preserved at a reasonable price. This service is very expensive.
I appreciate the effort, but unfortunately, my issue was not resolved.
I went to have my MacBook Pro checked on because it was shutting off at odd times. Staff member Jeff gave it a thorough check & recommended the best thing to do was to send it out to AppleCare. It only took a few days & there was no charge because I have Applecare coverage. The problem was minor & easily solved. Mike's Tech Shop keep me up to date & called me when my laptop returned to the shop.
It took me only a few minutes to pick up my computer. Staff member Angela explained to me what work was done. I really appreciate both Jeff & Angela for their great customer service. They answered all my questions, were very knowledgeable, professional & friendly. I HIGHLY RECOMMEND this business.