About
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Contact Information
| Phone | (646) 290-6038 |
|---|---|
| Address | 136 Madison Ave 6th floor #628, New York, NY 10016, USA |
| Website | https://www.pitsdatarecovery.com/ |
| Location | 40.7462357, -73.9844308 |
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Reviews
Misleading scam. I paid over $4500 for data recovery and over $500 for a hard drive enclosure for a second copy of my data. At first they told me my original enclosure would work, so I provided drives. Then they told me it was faulty, but that they had an enclosure selling for retail at $1000, but they'd give it to me for $500. I ask they confirm that it had USB connectivity to my computer. They said it did. I did a quick google search to compare costs for what I was looking for, and saw the product they were offering did have a USB. I took them at their word about the discount and its connectivity, as they're the experts. I agreed to purchase it. When I received the product with my data, I could not access the data because the USB was not for the purpose I intended to use it for, I did some research and found that the device only works using a LAN cable with a different speed. I also received the product without original packaging, without warranty and without instructions. I then looked at the product model and saw it was discontinued--that it was not retailing at all. I called for a refund. They returned my call, I was told that they reviewed the calls, and since I was given the model number, I was capable of doing my own research, and they refused a refund.
A few weeks ago, my nephew accidentally dropped my external hard drive, and I was heartbroken. It had years of family memories, including photos of special moments with him that I hadn’t backed up anywhere else. I thought everything was lost forever.
Thankfully, I found PITS Data Recovery. From the moment I contacted them, they were professional, kind, and reassuring. They handled everything quickly and kept me updated throughout the process. Within days, they recovered all my files, including every single photo I was worried about.
I’m beyond grateful for their help. They didn’t just recover data—they brought back irreplaceable memories. Highly recommend their services to anyone dealing with a similar situation. Eric was awesome to work with.
After many data recovery attempts, I reached out to PITS for professional help. As stated in other reviews as well, they were quick to accommodate me. I'm not sure why it took me so long to contact them, maybe because I knew they were my last chance, and if they had diagnosed my data as unrecoverable then it would have been a total disaster for my career. But PITS didn’t disappoint and successfully recovered all my data. Thank you PITS!
Very satisfied with PITS Global Data Recovery. They recovered all data from broken external hard drive (my pictures, music, personal files ). Although i was not expecting to be so pricey - it was worth every penny. Also Emma, who showed me the recovered data, was very attentive, helpful and nice. Highly recommend this place.
I accidentally formatted my sd cards, I went to the PITS to ask for a recovery. They knew I was a student and were very considerate of me. They restored it quickly and gave me a discount. The customer service were very nice, and I deeply appreciate their professionalism and considerate service. The staff are friendly, always patient and polite, and can quickly understand my needs and provide effective solutions, which greatly shortens the problem-solving time. Thanks for letting me get all my photos back in a short time!