About
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Contact Information
| Phone | (212) 888-8818 |
|---|---|
| Address | 350 Park Ave, New York, NY 10022, USA |
| Website | https://newyorklimousineservice.co/ |
| Location | 40.7583379, -73.9738890 |
Opening Hours
| Monday: Open 24 hours |
| Tuesday: Open 24 hours |
| Wednesday: Open 24 hours |
| Thursday: Open 24 hours |
| Friday: Open 24 hours |
| Saturday: Open 24 hours |
| Sunday: Open 24 hours |
Categories / Tags
Reviews
I phoned Carmel LImo and tried to book a car ride from the Upper East Side to the Yankees game Saturday; to avoid the dangerous subways.
The two operators with whom I spoke, Christine and Andrew, were rude, dismissive, and clearly not New Yorkers. Shameful. I used to look up to people who took car service, and took pride in becoming one of them.
Now it just seems like a joke with all the competition that this particular car service can outsource its call service to people who are SO disrespectful. Maybe they are unhappy, underpaid, serfs and trying to sabotage Carmel? Don't know but it seems likely.
Dial 7 instead.
This was my first experience with CARMEL and it was fine. The driver arrived quickly; thr car was spacious and comfortable; and the price was reasonable. I normally use Uber or Lyft. But a friend suggested CARMEL, and I'm glad he did.
I was prompted to write this review to earn a $10 credit from CARmel. But I would have written the same review regardless of the incentive.
Do NOT use this service. The worst!!! Took car from Newark Airport to NYC to drop my colleague then continuing to Stamford, CT.
As we got in the car the driver (who barely spoke English) said "Stamford".
I said NYC first. He said no. I said yes. He then argued with me that it's not on his app amd i have to call his company. .
I look at his app and right there it says "extra stop" with the address in NYC.
We finally head out and he made so many wrong turns. Both my colleague and I told him George Washington Bridge. First he tried to take the tunnel. I stopped him before we did that. Then he gets on 80 WEST!!!!! Going 20 minutes put of the way. When we tried to tell him he was making thw wrong access it was too late. I had to give him turn by turn directions from that point and he STILL almost got it wrong.
He had no idea how to use Google maps. He kept moving it manually instead of letting it guide him or hitting the re-center button.
I will NEVER AGAIN use this service.
If you see that he will be your driver I suggest requesting a different one.
Driver rude and used the phone even thought I asked him not to do it while he was driving us. He then asked for a huge tip.
Car never showed up, they said I cancelled even thought I didn't. Wasted a lot of money on a last minute can ride and almost lost my flight.