New York Roofscapes, INC

My experience with David was disappointing. The contractor was hired for a deck project after a good design and competitive price were seen. A deposit was paid in August, and work began in October with the removal of the old deck. After partial completion and subsequent payment, David stopped showing up, and the completed work was substandard, requiring repair by another contractor. Communication was initially professional but later became difficult and unproductive. Based on this experience, caution is advised when paying large deposits. It is suggested to pay in increments as the project progresses. Thorough research and careful consideration are recommended before hiring this company.

via Google

We had an absolutely wonderful experience with NY Roofscapes! David was truly fantastic to work with. I have never dealt with a general contractor who actually has delivered on a deadline and showed up to every scheduled appointment. Him and his staff worked weekends to help us make up the time we lost (due to delays from our building on approving plans) and there wasn’t one Saturday in June where a crew wasn’t working as promised. They are a very hard working and capable team who are all lovely to work with.

We are thrilled with how things came out and everything was also delivered on budget as promised!

This is the first roof I have ever done and it was completely new territory for me, but I would, without any reservation, recommend David and NY Roofscapes!

via Google

Extremely Dissatisfied with New York Roofscapes INC- DO NOT HIRE

My husband and I had the unfortunate experience of hiring New York Roofscapes INC for a roof top project, and I must say that it was an absolute nightmare. We first engaged their service back in September 2021 and the project is still not complete - nearly 2 years later!!! I wouldn't wish this company's services on my worst enemy. Here are the reasons why I am extremely dissatisfied:

1. Poor Communication: David displayed a complete lack of professionalism when it came to communication. He continually ignored phone calls, messages and emails. He is a misogynist, who has no respect for women. After many failed attempts my husband and I consulted with David’s wife Tamara. Initially she was responsive but eventually was as equally as bad as David. They were consistently unresponsive to our calls and emails, leaving us in the dark about important project details and updates. It felt like pulling teeth trying to get any information from them.

2. Unreliable and Inconsistent Workmanship: The quality of the work performed by New York Roofscapes INC was nothing short of abysmal. The glass was measured incorrectly and is unsafe as the glass is too short and not secured properly, the flooring is uneven, the pergola and outdoor kitchen area are riddled with issues, including leaks, exposed electrically wires and shoddy installation. It was clear that they had taken shortcuts and had a complete disregard for quality craftsmanship. We have been left with a rooftop that requires immediate repairs, costing even more money.

3. We paid David and Tamara for them to purchase new doors, TV’s, grill an expensive outdoor couch from reputable company as they apparently have a warehouse to store these goods until the rooftop was completed. LIES!!!They kept promising to deliver these goods. NEVER HAPPENED! I finally called the furniture company to be told that the order had never been placed. I called Tamara to discuss this and after a week of lying to me that the order had been placed she finally admitted that it hadn’t, and that they had spent the money for PERSONAL USE!!! We have not received any of the goods we paid for!!

4. Missed Deadlines: New York Roofscapes INC not only failed to meet the initial project deadline, but they also consistently missed subsequent deadlines they set themselves. This caused significant delays and inconveniences for my husband and I. Their inability to adhere to their own schedule demonstrated a lack of professionalism and respect for their clients' time.

5. Lack of Accountability: Despite the glaring issues with their work, NEW York Roofscapes INC showed no willingness to take responsibility for their mistakes. When we brought up our concerns and requested repairs, they were dismissive and uncooperative. It was clear that customer satisfaction was not a priority for them.

Based on our experience, I strongly advise against hiring NEW York Roofscapes INC for any roofing project. Their lack of professionalism, poor workmanship, and disregard for customer satisfaction were extremely disappointing. Save yourself the frustration, headaches, and financial loss by seeking a reputable and reliable roofing company elsewhere.
One star was given so I could post this review!

via Google

David and his team are great. I had a rotting, old wooden deck that they removed and replaced with a beautiful, functional paver deck which should last for years to come. Special shout out to Trey, the lead workman, who is incredibly kind and hardworking. He went out of his way to make myself and my neighbors feel heard and taken into account during the construction work itself.

David also helped me to replace my roof surface and conduct a load study after a significant water bubble was discovered. David easily managed all the moving pieces and worked with my ~not so accommodating~ building management in an incredibly professional manner which made the entire process less stressful.

The entire Roofscape team is highly responsive via email and text message. They even sent me videos and pictures of the work progress when I was traveling. All in all, they have been great to work with and I'm so happy with my outdoor space.

via Google

David and crew did a great job on our roof, and they were very helpful by working with us to find a great solution that fit within our budget. I'd recommend them in a heartbeat and look forward to working with them in the future.

via Google