Finding a reliable Answering Services in Brooklyn takes more than a quick search. The NewYorkLists Editorial Team has vetted each business on this list — verifying active operation, checking credentials, and assessing local reputation — so you can compare real options with confidence. Each listing includes customer reviews to help you make the right call.
Last Updated on 2026-04-15 by
Scott Carlson, Business Listing Analyst
Sound Telecom is a privately owned and operated company providing telephone answering, inbound and outbound call services, unified communications and paging services for customers throughout the U.S. and British Columbia, Canada. For the first two years, Sound Telecom provided business support and telephone answering services during business hours. In 1988, the company expanded its telephone answering services to 24/7/365. Sound Telecom is more than a telephone answering service provider. It is a company committed to a Vision focused on Value, Ownership, Integrity, Commitment and Excellence. It is more than a business; it is a passion to Give VOICE to America. Motivated by a Vision of building a legacy of excellence one call at a time, Sound Telecom uses a highly effective blend of industry expertise, leading technology, and great people to serve customers. Developing remarkable solutions and exceeding client expectations has been the Mission for years as the focus is always on a Vision that consists of Value, Ownership, Integrity, Commitment, and Excellence.4.8/5244 5th Ave, New York, NY 10001, United Stateshttp://www.sound-tele.com/
Call Experts has highly trained Experts who will professionally represent your company and fully integrate with your team. Your customers, old and new, will experience exceptional service and shorter wait times. their experienced Client Account Enthusiasts will be your dedicated point of contact taking care of your questions and business needs 24-7. Founded in 1982, Call Experts is a family-owned and operated call center providing consultative solutions. They find the best services that fit your needs, from time-tested strategies to cutting edge services. Their company develops the best solutions, delivers compelling customer support, and offers respected expertise. Their team upholds the company core values with all actions and processes. Call Experts takes a consultative approach with your organization to develop an affordable, efficient plan addressing complete call management, overflow call management, answering services, help desk, order taking, or any other telephone or messaging needs. All agents at Call Experts go through a multi-week training program followed by continued learning and quality assurance training. The program develops a clear understanding of problem-solving skills, customer service standards, reporting systems, internal call center programs, and how to manage your customers' needs. Call Experts offers a career path that seeks to motivate and empower every employee. We always try first to promote staff members from within.4.6/5237 E 12th St, New York, NY 10003, United Stateshttps://callexperts.com/
Signius Communications is a US-based answering services and call center services company with 12 locations across the US. their highly-trained staff is equipped with state-of-the-art technology to help ensure the outstanding quality of services that their customers have come to rely on. Since 1929, Signius Communications has helped their clients-both large and small-save on operating costs, improve customer service levels and focus more of their time and energies where it matters most. With Signius on your team, you can be confident that your business and your customers are well cared for, 24/7. Whether you manage a small medical practice or a Fortune 500 company, they can customize a solution to fit your organization’s communication needs and budget.4.5/57 Elk Street, New York, NY 10007, United Stateshttps://signius.com/
First Choice Answering Services LLC is based in New York, United States is an Answering Service Firm. They are reasonably priced. And the representatives are professional and courteous. Count on the trained team at First Choice Telephone Answering Service for high-quality telephone answering services. Get an accurate response for every call. They will work through all issues or concerns to bring about a positive manner for your customers. They handle and dispatch calls in a timely manner. They are a proud member of the ASTI.4.4/5276 5th Avenue suite 704-3030, New York City, NY 10001, United Stateshttps://www.firstchoiceansweringservice.com/
Belles Receptionists & Answering Service helps you stay in touch with customers in real time, 24/7, interacting with them via phone, chat, text, or email your customers will be pleased to find a friendly, familiar voice to address their needs. Belles Receptionists answer calls live and provide a unique experience for your caller. Belles Receptionists give you peace of mind that they are here for you ready to help your customers in any way possible so you can be worry free. Since 1957, their exclusive service, Belles Receptionists & Answering Service, has offered a prestigious line of personalized telephone answering services to our elite A-list of business owners, fortune 500 companies, composers, producers, actors, news anchors, divas, singers, authors, artists, publishers, designers, sports commentators, reporters, photographers, talent agents, book agents, writers, band members, among many other celebrities and business moguls.4.3/5227 E 56th Street #403, New York City, NY 10022, United Stateshttps://www.bellesreceptionists.com/
How NewYorkLists Selects the Best Answering Services in Brooklyn
Every Answering Services on this list has been vetted by the NewYorkLists Editorial Team before being published. We combine independent research, public business data, and direct company submissions into a consistent review process so you can trust what you are looking at.
- Active business verification — confirmed currently operating and serving Brooklyn
- Google and Yelp reputation check reviewed for volume recency and overall rating
- License and credential verification where required by Brooklyn regulations
- Years in operation and documented service area coverage
- Overall market standing including any known complaints or credibility concerns
Each individual listing includes customer reviews so you can dig deeper before making a decision. Our role is to ensure every business shown here meets a baseline of credibility — the reviews help you take it from there.
Businesses may submit their information for consideration. Every submission goes through the same vetting process above to ensure accuracy and quality within the Brooklyn area.
Top Answering Services in Brooklyn: Quick Comparison
| Rank | Company | NewYorkLists Rating | Area of Service | Profile |
|---|---|---|---|---|
| #1 | Sound Telecom | 4.8 ⭐ | Brooklyn | View Profile |
| #2 | Call Experts | 4.6 ⭐ | Brooklyn | View Profile |
| #3 | Signius Communications | 4.5 ⭐ | Brooklyn | View Profile |
| #4 | First Choice Answering Service | 4.4 ⭐ | Brooklyn | View Profile |
| #5 | Belles Receptionists & Answering Service | 4.3 ⭐ | Brooklyn | View Profile |
Frequently Asked Questions
1. How were these Answering Services selected?
These Answering Services were evaluated based on service quality, customer reviews, local reputation, industry experience, and overall value. We also consider consistency, responsiveness, and the accuracy of publicly available business information to highlight reliable and trusted Brooklyn Answering Services.
Latest Customer Reviews
In an era where most businesses are expected to be on call 24-7, Call Experts provides unparalleled customer service! Call Experts works across industries (including Law Firms, Doctors, and so much more), can answer and make calls for you, and provide you with the piece of mind you need to not only save money, but also make money by ensuring that every client speaks with a trained customer service representative.
I first signed up with Sound Telecom years ago when I was living in the city. On my recent trip back to New York I decided to drop by their office and say hi to some of the folks that I've developed such a good business relationship with. They were great, as always, and I can't recommend their answering service enough. I'm so glad they do their thing nationwide so I could keep using them after I left NYC.




