Red Payments

Imagine, you started a business and are looking for a company that can give small card fees and are safe, trusted and polite. Upon agreeing with a salesperson, you believe all is well until you see the first charge on your account. Now you want to cancel, except the company will not allow it. They present a cancellation fee and give no room for agreement. The company is rude, and completely fraudulent. You realize you made a deal with the devil, except this is worse. This is red payments, a company that has no issue scamming it’s costumers yet CONTINUES to operate. The company faces dozens of law suits and continues to drain individuals money. Never sign a contract with them, don’t contact them, and do NOT provide them with costumers. Let’s watch this company wither and die due to their greediness and pure unfairness.

via Google

Was told we could cancel within a certain time frame. 1 week later when the service was terrible and we realized the mistake we had made, we tried to cancel. We were called by someone from a different department threatening lawsuits and told we were never told we could cancel. We actually had a 4 year contract.
They flat out lied to our faces and we were left paying way to much for a below par service!

I unplugged the machine and went with square. Yes, I pay a monthly fee to red payments but they will not get another dime out of me. Square is up front about fees and I know what I’m paying for!

via Google

I'd give them negative stars if I could. The sales rep promised that we could cancel at any time with no penalties. That was a complete lie. When I contacted the rep about this he informed me that he no longer worked for the company in part because of their dishonest business practices. He has offered to help us out as much as he can but I'm not sure what good he can do now.
We are being told that we are in a 48 month contract which I never would have knowingly agreed too. I have contacted the Colorado state attorney's general's office and the better business bureau. So far all I have gotten in response is that there have many complaints about Red Payments.

I may be S.O.L. but hopefully other will read this and not make the mistake I did.

via Google

The sale rep lies to our faces on recording about being able to cancel anytime so I signed tried canceling 4 months later and they told me I'm on a 4 year contract and need to pay out 4,000 plus $650 cancel fee or my credit is hit. Tried canceling and the head manager and he hung up on me multiple times right before saying something rude. This company needs to be sued multiple times I'm sure and I'm getting a lawyer and pursuing in court as should ever other bussiness owner that's been effected by this

via Google

Don’t trust this company or their sales people. Review every page of the contract and require copies before they leave your office. You may want to ask for copies of the contract directly from the company after submitted because their representatives might forge your signature to documents.

I entered into an agreement with Red Payments for a one-year contract. I explained I wouldn’t enter a 3-year contract with the sales representative and the sales representative “received permission” for the year term from his manager. I signed some documents outlining the 1-year provision and other pages with standard boilerplate language. The representative was going to get me a fully executed copy of the agreement but he never did. Instead, the page with this provision was “lost” and I was informed that I had entered into a 3-year contract which an early termination fee.

On top of this, the sales representative forged my signature to an equipment lease for 4 years. Fortunately, the forgery was poorly done and the equipment lender cancelled the contract without any early termination fee.

One might think you could contact the sales representative or his manager to get this all straightened out but they are no longer at the company. I was informed by Red Payments that the sales representative had been “terminated” likely because of this fraudulent activity.

On a positive note, the service worked fine besides the initial long delay for the payments being posted to our account. This was fixed with a phone call. The cancellation process went smooth besides the assessment for the early termination fee because of the fraud of their sales representative. The worker I spoke with regarding the cancellation seemed well informed and knew all about their less than stellar reputation. He encouraged me to put up a review because they already had plenty of terrible reviews and it wouldn’t make a difference in their business practice. I’ve complied with his request.

There are providers that don’t require contracts and have better terms. Seek one of them out.

via Google