About
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Contact Information
| Phone | (866) 710-7384 |
|---|---|
| Address | 104 W 40th St 5th Floor, New York, NY 10018, USA |
| Website | https://sekuremerchants.com/ |
| Location | 40.7535269, -73.9857827 |
Opening Hours
| Monday: 9:00 AM – 5:00 PM |
| Tuesday: 9:00 AM – 5:00 PM |
| Wednesday: 9:00 AM – 5:00 PM |
| Thursday: 9:00 AM – 5:00 PM |
| Friday: 9:00 AM – 5:00 PM |
| Saturday: Closed |
| Sunday: Closed |
Categories / Tags
Reviews
We have been with Sekure Payments for over 20 years. They have consistently provided prompt, very experienced and quality customer throughout the years. Recently we worked closely with Quinn, a representative wtih Sekure Payments, and he helped us with an upgrade we needed to make on our credit card processing terminal. A few years ago we needed to discuss our contract with Sekure Payments, and again, Quinn worked tirelessly to make sure all our merchant accounts needs were met. We highly recommend this company for all credit card processing services.
We have been with Sekure Payment since 2014. The last couple of years our representative, Karen Siewdass, has been extremely helpful by answering questions that have come up about our account, reaching out when there is a program available that might save our company money or helping to explain some of the credit card processing jargon we see on our statements. When we email Karen a response is sent in less than 24 hours. It is so comforting to know that there is a real person looking at our account and so responsive. She is a big part of why we continue to stay with Sekure.
I absolutely dreaded calling into our former credit card processor...long wait times, unresolved questions, and simply rude customer service agents. I honestly would avoid the calls and hang up on merchant service providers when they called, but somehow Karen Siewdass with Sekure got my attention. I am so glad I took the time to answer her call. Everything has changed! Not only do we get fantastic customer service (with hardly any wait time), but also Karen got us such amazing rates. When all is said and done we expect to be saving about $3,000/month across 2 rooftops-all thanks due to Karen.
Seriously, give her a chance to review your account, you won't be disappointed! Also, be sure to ask about her amazing referal program!
Once again, thank you so much Karen!
-Braden Schultz
Auto Town GMC, Inc.
Newberg Ford
The representative from Sekure, Everald Ellis (ID# 984048), was extremely helpful throughout the entire process. We recently switched from Clover Merchant, and the transition has been smooth and straightforward. Everald was very patient in walking me through the online portal and took the time to answer all of my questions. His guidance made the process easy and stress-free.
Mae has been extremely helpful for our business. She negotiated an even better rate than we currently had which saves us quite a bit of money every month, very helpful for a small business. I highly recommend working with Mae and Sekure. thank you!