The Myrtle Wash

Have already been to this car wash about 10 times now. 10x$100 that’s a minimum of $1000 worth of business I gave to this car wash. In the beginning I thought I finally found the one and only car wash I can reliably go to and expect the expected. But I felt the past few times it’s be more and more unacceptable. I left the car wash today angry and disappointed. Car came out with dirt spots everywhere. The hood, front bumper, rear bumper, side skirts, everywhere!! I used my finger and swiped it off effortlessly. I told the cashier and the cashier got a guy to come and clean the spots I pointed out. I left and pulled over outside and found more untouched spots exterior and interior. Look at the pictures. If I wanted this result I can go to an express car wash for $30 and don’t have to wait an hour or 2 which I did today. Waste of money and time. It was great before, please improve the consistency because I truly thought I found the one car wash I could continuously go to.

via Google

The best car wash I have been to in Brooklyn. They always do a good job, even when they are very busy they do not cut corners. The waiting area is nice and there is glass everywhere so you can watch the whole process. $50 for a basic hand wash is fair. The Porsche is not mine (I wish), mine is the Audi in the background. I always see high end cars here so if it’s good enough for them, it’s good enough for me. The one thing is I wish they offered a thorough undercarriage wash. The machine has a quick little rinse. I would pay extra if they offered a proper undercarriage wash.

via Google

Awesome experience, highly recommend. You can tell these people actually care about your vehicle. They did a great job and use processes to reduce any marring or swirls (hand washing, separate stages, surplus of products, etc). Premium experience and a nice waiting room with coffee etc. Only place in nyc I’ll let wash my car going forward. The owner Jay was very nice and communicative.

via Google

I used to really like this car wash, which is why I didn’t mind paying $80 + for their so-called VIP wash. Unfortunately, the quality has gone downhill badly. Whether it’s because they’ve hired inexperienced staff or simply don’t pay enough to keep good workers, the results speak for themselves.

I didn’t notice last night under the lights, but in the daylight this morning, my car was still dirty inside with crumbs, dust, and spots left untouched. For a service that’s supposed to be premium, this is completely unacceptable. It’s frustrating to spend that much money and basically feel like I wasted it.

This used to be a great place, but the service has worsened and worsened. Unless management steps up and brings the quality back to what it used to be, I won’t be returning—and I definitely wouldn’t recommend it to anyone.

via Google

Been coming here for awhile and went today and it was absolutely bad. No quality control whatsoever. I did the Myrtle Package which was almost $100 and the service was not good. I paid at 10:10am and my car was out at 10:40. How does a car go through their most expensive package in 30 minutes?
Not only was my front bumper still covered in dirt, but they were supposed to shampoo my mats. I was watching them work on my car and all they did was pressure wash it. With that said, they also damaged my weather tech from spraying the pressure washer too close.
My carpet was soaking wet also. If I didn’t lift my mats up and told them I would haven’t gotten mold. Just touching the carpet you can see a puddle coming up.
All my door jams were also not dried and dripping wet.
My wheels weren’t even cleaned and were still dirty.
I have supported this business but I don’t think I can anymore.
I hope the owner sees this and owns up and provide some services to make up

via Google