About
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Contact Information
| Phone | (347) 997-9370 |
|---|---|
| Address | 26 Navy St, Brooklyn, NY 11201, USA |
| Location | 40.7001590, -73.9802937 |
Opening Hours
| Monday: Open 24 hours |
| Tuesday: Open 24 hours |
| Wednesday: Open 24 hours |
| Thursday: Open 24 hours |
| Friday: Open 24 hours |
| Saturday: Open 24 hours |
| Sunday: 12:00 – 5:00 AM |
Categories / Tags
Reviews
My locks and chain were cut by an NYC tow truck corp. My chains are missing as well as my motorcycle cover. My insurance, registration, and tags were up to date. They towed my motorcycle because my inspection sticker expired which cost only $6.00 to replace. Not only did they tow it, they also put a ticket for $100.00 on it. And is trying to charge me $240.00 for towing my motorcycle and another $260.00 to have it removed from the impound. Because I can't drive it out without an up to date inspection sticker. They towed my motorcycle from in front of my building. This is a form of extortion done by NYC Tow Truck Corporation.
2 stars. The agents were kind. For the most part. But you have a LOT full of cars, ONE tow truck retrieving vehicles, and people waiting for hours. Work with the people that are working with you. Improve your process and make this more efficient. $400 and 4 hours later because of a parking mistake. This isn’t the first time this issue has been addressed. Again, we work with you, please help us.
There’s currently a 6 hour wait to get your car back after you pay, and they’re making everyone wait in a line outside, and it is feels like 10 degrees outside. They’re getting each car one at a time and towing all the cars blocking it one at a time to get each one out. There are one 15 people waiting with the 6 hour delay.
My girlfriend and I got her car booted at Grand Central Station we paid for a parking spot that we were not allowed to be parked at definitely a learning curve for us considering it was our third time in New York City a police officer was very helpful to tell us what to do we ended up having to get a cab ride to the towing company and then back to our car within a 2-hour time. I just wish the signs warn you it was more or less the inconvenience plus the $185 boot fee I thought we would just get a ticket and I would think oh yeah I'll just pay it by mail but nonetheless my girlfriend and I turned a negative into a positive the women at the window were very helpful you need your rental agreement or license and registration Insurance all your information
My experience here at the NYPD Brooklyn Tow Pound was nothing but positive. It was early in the morning. I ran into a problem where I had to email paper for them to process my request. Supervisor N Ligon step in, walked me thru what I needed to do and solved my problem with the most professional and positive attitude. I read all the reviews before I got here and was not looking forward to being here. But N. Limon made all my fears melt away with her help. I went in there stressed and walked away with a good experience that made the start of my day better.