About
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Contact Information
| Phone | (718) 383-5500 |
|---|---|
| Address | 16 Bridgewater St, Brooklyn, NY 11222, USA |
| Website | https://www.empiremerchants.com/ |
| Location | 40.7277603, -73.9338302 |
Opening Hours
| Monday: 9:00 AM – 5:00 PM |
| Tuesday: 9:00 AM – 5:00 PM |
| Wednesday: 9:00 AM – 5:00 PM |
| Thursday: 9:00 AM – 5:00 PM |
| Friday: 9:00 AM – 5:00 PM |
| Saturday: Closed |
| Sunday: Closed |
Categories / Tags
Reviews
The absolutely worst alcohol distributor in all of NYC. Customer service is horrible.
However in fairness to them it's the company itself that sucks.
Drivers are rude. It's only a matter of time till they lose their whole portfolio to Southern/Glazer. It can't come soon enough. Empire is the worst!
Disrespectful delivery drivers. Calling workers out their name for simply doing their jobs. Ignore street permit signs, illegal parking. Disgusted by what I witnessed. No control over their employees
Horrible company to do business with. This company doesn’t care about you at all. All they care about is making money and that’s all. It used to be all relationships. Now it’s all about their money. That’s it. I hope more of their products are lost to other companies. It truly is an evil company. The only thing they get right is when they want their money on time. Other than that you can go figure it out for all other issues.
I would give a zero if I could ! They’re just outright nasty people that ordering department they’re rude. The drivers never deliver when they’re supposed to. They just leave. They are never there for my set time of delivery. They’ve screwed me out of orders several times and then they take your money out of the account and will not give it to you and tell you that you can have a credit this is the worst company I’ve ever dealt with in this business, and I will only buy what I need from that place from now on and get everything else from Southern Glaziers or the Resturant Depot . I never have a rep because they all quit ! They don’t know what the word Customer Service means I’ve signed up several times so I don’t have to do COD every time my paperwork missing and I have to call twice first to order them to release. It’s such nonsense and they think because they have you by the balls they could treat you like this. It’s absolute bullshit. So like I said I will only buy the necessities and get from southern and depot
Your drivers suck. Today at 4:25 your driver made an illegal left turn from Essex onto Delancy blocking oncoming traffic. Then he drove in the median getting onto the BQE. Please hire safe, responsible drivers. I’ve reported today’s incidents to the police.