Modern Therapy Group | Mental Health Counseling NYC

If you actually want help, this isn’t a place to go. The “care team” doesn’t care…they will if even the opportunity will load you up on meds and let you”you” not them work through any side effects. They false advertised their IOP non existent program to get paid for my insurance but not to serve the patient. Months later I am still suffering from the trauma I received from working with the NPs and the lack luster therapist. If you have capacity to research places know that this practice group in only insurance payment driven and not patient care at all. Please look elsewhere if you want to be heard and helped.

via Google

My therapist was provisionally licensed and the quality of care reflected a lack of experience and, more importantly, a lack of meaningful clinical supervision. When he went through a personal issue, communication simply stopped. There was no plan, no transition, no follow-up. I was left without care and had to chase the company for answers myself.

The response I received appeared to be a poorly AI-generated email. That confirmed for me that this organization is not prepared to handle client vulnerability responsibly.

I’ve also noticed that many “positive” reviews seem to be written about these therapists by other therapists they’ve worked with, which raises ethical questions about transparency and consumer trust.

Therapists are human, life happens. But clients should never be ghosted by a mental health provider, and a well run practice would have systems in place to prevent that.

In my opinion, the current structure here is risky and potentially harmful. I strongly recommend asking detailed questions about supervision, continuity planning, and crisis procedures before beginning care here.

via Google

Such an understanding and supportive therapist that really helped me cope with my deep mental issues. I realised I was co-dependant to a vile and abusive man and how much better my life is now I got rid of him and realised my own self worth and to love myself. So happy with my life and new perspectives. Just ditch that low life boyfriend that's draining you of your true life it's just so peaceful

via Google

This company has been revolutionary for me in my growth personally and professionally. Mary is fantastic but the front of house staff is also super efficient, responsive, and treat every client like they care and matter. 20/10. Their response rate to me with an urgent situation is unlike that of any health office I’ve experienced, and this is coming from someone who was in a hit and run car accident in April. If you think this office or someone here may be a match for you, most certainly give them a try.

via Google

I was wrongfully charged for three additional therapy sessions that I did not schedule or attend back in April. I had my first session with Modern Therapy Group, and I have to be honest—it was not a positive experience. I felt there was a lack of engagement from my therapist, and I communicated this the next day to continue my search elsewhere.

Last week, I decided to check my insurance claims and discovered three unauthorized claims from Modern Therapy Group. I received no notice or explanation regarding these charges. Additionally, the claims were made by an employee I never connected with or showed interest in. This is outright fraud and completely unacceptable!

I’m relieved that I decided to end my sessions when I did. I reported this incident to my insurance company, and when I brought it to the attention of Modern Therapy Group after receiving their "We miss you" email, I still have not received any further explanation or an apology.

I will not be recommending this company to anyone.

via Google