About
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Contact Information
| Phone | (631) 581-4276 |
|---|---|
| Address | 2775 Sunrise Hwy, Islip Terrace, NY 11752, USA |
| Website | http://www.oceanjanitorial.com/ |
| Location | 40.7434553, -73.1972463 |
Opening Hours
| Monday: 8:00 AM – 5:00 PM |
| Tuesday: 8:00 AM – 5:00 PM |
| Wednesday: 8:00 AM – 5:00 PM |
| Thursday: 8:00 AM – 5:00 PM |
| Friday: 8:00 AM – 5:00 PM |
| Saturday: Closed |
| Sunday: Closed |
Categories / Tags
Reviews
Great Customer Service. Knowledgeable & professional Sales Team and well-stocked warehouse that is open to the public. I’ve been purchasing with Ocean Janitorial Supply for years now and have always had a pleasant experience. Great people, great business.
I have been a customer of Ocean Janitorial since 2012, they have supplied all material I've needed for my Catering Hall. I have always experienced rude customer service from them, but today pushed it over the top and I will not ever purchase from them again.
I called this morning to place an order, and immediately after someone picked up the phone I was hung up on. I called back got someone else to answer and as they were taking my order they started to yell at me asking "What can i help you with!?" after I repeatedly told the lady what I wanted and her repeating my order (so she clearly heard me). She then started screaming at me, after I calmly asked her "Ma'am can you hear me?" at which point she hung up on me. I called back AGAIN, asked to speak to a manager, at which point I was connected with a manager. I told the manager what had happened and she replied to me "We are all in the same office, no one was yelling at you." Mind you, what reason would I have to lie about someone yelling at me? So I further explained how this woman hung up on me, at which point the manager completely denied it and proceeded to ask me "What can I help you with?" But obviously after being treated this way I wasn't just going to let this go, so I asked the manager "Why was I treated this way after being a returning customer for 8 years, spent over $20,000 here." She then hung up on me.
Last time I will ever do business with this place again.