Sam Zagoory Watch & Jewelry Repair

I realized I’d lost a channeled side diamond from my engagement ring. It actually looked like I had caught it on something and ripped it out. (don’t ask me how I wouldn’t have noticed that when it happened but the gold look damaged too as well as the stone being missing) This ring hasn’t been off my hand in decades so I was heartbroken. I found Sam from the number of wonderful reviews online and he told me quite simply “I promise you it’ll look better than it has in years when I’m done.” He found me another diamond and reset it in the channel. That’s harder than just replacing a stone with prongs, especially with the damaged channel, but he also rebuilt the prongs on the large center stone for me because I was now worried about losing that too. My wedding ring had been made to complement the engagement ring so he checked all the stones for me on both to make sure I wasn’t about to lose another and polished both rings as well as cleaning and steaming the stones. It looks lovely. The work was done quickly (brought it in late on Thursday and had it back on Monday) and I felt his prices were reasonable. One word of advice – make an appointment. It’s a small, one-man shop and both times I was there it was pretty busy. Apparently, his reputation precedes him. And give yourself a few extra minutes – he’s VERY personable and has some wonderful stories to tell!

Sam lives up to the reviews. Brought in a family heirloom for resizing, and Sam was meticulous in outlining the risks of resizing my signet ring (risk of burning or cracking the stone). I moved forward despite the risks, and Sam took care of it beautifully.

Furthermore, I had a watch that needed some help, but he very transparently let me know that the manufacturer could probably take care of it for free - a level of honesty you don't find much these days. Great rapport, really enjoyed meeting you Sam and hearing about your diverse interests and talents - see you soon!

via Google

A New York Gem – Expert Craftsmanship & Heart

If you are looking for that rare, authentic New York experience where master-level expertise meets genuine human connection, look no further than **Sam Zagoory**.

I came in with a very plain watch, and Sam didn’t just treat it like a repair job—he treated it like a canvas. He is a true **artist** with an incredible eye for detail. He helped me select two specific watch straps that completely transformed the piece; what was once ordinary now truly "pops."

What makes Sam stand out isn't just his skill, but the way he works:
* **Precision & Innovation:** My watch has an unusual fit, but Sam didn't miss a beat. He expertly modified the straps to ensure a perfect, custom fit.
* **The Experience:** He handles his craft with a beautiful balance of **grace, humor, and precision**. You can tell he loves what he does.
* **A Real "Mensch":** Above all, Sam is a person of integrity. He went above and beyond in his service and attention, providing a level of generosity and care that is hard to find these days.

This is professional, expert service at its finest. Sam truly went all out for me, and I cannot recommend him highly enough.

> **Note for future clients:** Sam provides very focused, one-on-one attention. To ensure he can give your piece the time it deserves, **please call ahead of time** to make sure he is in or to schedule an appointment.

**Highly, highly, highly recommended!**

via Google

Not only is Sammy knowledgeable and talented when it comes to fixing watches, jewelry, etc. but he’s a really cool guy. My boyfriend needed a few watches fixed, which Sammy was able to do no problem. We stayed for a while and talked to Sammy about his paintings and some of the cool people he’s met throughout his life. We’ll definitely go back and recommend Sammy to friends. Thanks Sammy!

via Google

Great service! I brought in an old family heirloom locket that had been super glued shut for years due to a broken latch. He was able to clean and polish the locket like new as well as repaired the latch so now it fully opens and closes. Plus he was able to do it in one afternoon at a fair price when I had been quoted over 2 weeks wait at other stores. Will definitely be coming back here!

via Google

I found Sam through Google, and just loved his reviews. I had a gold heirloom tie-pin from my grandpa that I wanted made into a necklace.
Sam and I chatted a bit, and he let me know that he could have it done the same day..and he did. He also kindly dropped it off at my building. He replaced my watch battery as well; on the spot!
His little shop is interesting; it’s colorful with his own paintings covering the walls. He also sells some beautiful pens. Make an appointment before you go.
Thank you Sam, so happy to have found you!

via Google