Wooftown

I’ve been a customer here for my own dog and have always enjoyed shopping at this store, which made today’s experience especially disappointing. I stopped in today, April 17 with my foster dog, and the woman working was noticeably rude and unwelcoming toward us.

She was very attentive and friendly with other shoppers—greeting them warmly, offering treats to their dogs, and even helping hold items at the counter for them. Meanwhile, my dog and I were completely ignored until the store had emptied, and only then did she briefly say, “Let me know if I can help you.”

I was carrying several items and noticed she had offered much better service to others, but it was clear she did not want us there. The difference in treatment felt obvious and uncomfortable enough that I put everything back and left without purchasing anything.

As someone who has supported this business before, it was really disappointing to feel so unwelcome, especially when bringing in a foster dog who deserves kindness too.

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I bought this for my girl a few weeks ago
Now am back in New Zealand with her beautiful sweater

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Best little pet store in Village area, unique ny toys. Abundance of different pet items. My dog loved his toy!

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Super cute store with high quality dog stuff and amazing place for dog Halloween costumes

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Wooftown delivered heavenly Pupper Cup ice cream to us in

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