About
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Contact Information
| Phone | (212) 624-2529 |
|---|---|
| Address | 2 Gold St, New York, NY 10038, USA |
| Website | https://bondvet.com/c/financial-district-animal-hospital?utm_source=google&utm_medium=organic&utm_campaign=gbp-listing&utm_content=financial-district |
| Location | 40.7072757, -74.0072127 |
Opening Hours
| Monday: 10:00 AM – 8:00 PM |
| Tuesday: 10:00 AM – 8:00 PM |
| Wednesday: 10:00 AM – 8:00 PM |
| Thursday: 10:00 AM – 8:00 PM |
| Friday: 10:00 AM – 8:00 PM |
| Saturday: 8:00 AM – 6:00 PM |
| Sunday: 8:00 AM – 6:00 PM |
Categories / Tags
Reviews
Dr. Buchalter has provided extraordinary care for both of our cats, one of whom has a medical history that would humble (and has) most specialists. What sets her apart isn't just the clinical judgment — though that is exceptional — it's the genuine commitment to her patients. She has gone above and beyond at every turn in ways we didn't know veterinary medicine could look like. Our cats are better for it, and we are deeply grateful to have found her.
Bond Vet is the BEST. I’ve brought my puppy here since the day he came home. Every single person I’ve met is so kind and amazing with Henry. They were able to help me for an emergency walk in, and immediately took care of him. I trust them whole heartedly and cannot recommend enough.
It has taken me about a year to write this. Short version is please keep your cat away from Bond Vet. Ours is now dead.
We brought our two cats to Bond Vet to establish a new relationship. Soon they told us they both needed teeth extracted. This is somewhat routine and there is a small 1-2% risk of kidney damage (they didn't inform us of that risk, but we would have went with it because it was recommended by the vet). Cats have sensitive kidneys, and the vet needs to put them under for a tooth extraction so the anesthetic can cause harm, we later learned.
At the discharge, they gave us some instruction, including to give them medicine in the morning. They neglected to tell us that giving them medicine on an empty stomach could exacerbate kidney injuries. We followed their orders and early next morning, Temple (female) was okay, her brother Samson was far from normal.
I took him to Bond Vet out of concern. They took him in the back, said they checked his vitals and said he's fine. When my wife came home from work, he was barely alive. We took him back to Bond, who then said "well, we can run some bloodwork if you want, that is the way to really tell how he is doing." Why they wouldn't have given that option before boggles my mind (their answer later after hearing of his tragic fate was that it cost money to do the bloodwork).
Unfortunately, his kidney numbers were sky high. We went straight to the animal ER. We left him there. A few days and nearly $10,000 later, we held our 5 year old, formerly robust and happy cat and cried as they gave him a lethal injection to end his suffering.
As if this wasn't bad enough. Samson's surviving sister was having pus come out of her eyes days after the surgery at Bond. We of course took our cat to a new vet. This was the first time we got an indication that this sort of story is not rare at Bond Vet. The new vet got her proper medication and we also learned that Temple had stomatitis, which Bond Vet failed to diagnose. We needed *all* of her teeth extracted so we ended up having to spend several thousand more.
When Temple came home from the same surgery at the new vet, she was lively nearly right away. Bond Vet seemingly over-anesthetized her.
Furthermore, as we have finally grieved Samson's passing, we are now looking to adopt a step-cat for Temple and have been hearing similar horror stories about Bond Vet. Folks seem to try to stay professional but say things along the line of "yeah, we *never* recommend anyone take their cats there."
Another takeaway for us was to take cats to cat-specialized hospitals/vets if possible. The sensitive kidneys, the rare stomatitis disease, these things could have been diagnosed earlier by professionals who have expertise in their patients species.
By not sharing the risks, giving inadequate follow up care considerations, not giving a full checkup to Samson in the morning and failing to give me the information/option to immediately do a blood test, thereby letting his kidney condition worsen past the point of being able to be saved, and after reviewing this with several veterinary professionals, my wife and I firmly believe Bond Vet ultimately killed our cat Samson.
I debated putting up a picture of our dear cat. But I wanted this review to not just be a star rating, or another review to reply to for the owner, or to send a generic letter to, but a story about a real cat that was loved by so many people, that could still be with us today if Bond Vet had better practices.
Bond Vet, please get it together. These are living beings, family members, emotional support animals.
Our puppy, Bubbles, got sick during our vacation due to change in food, and we had a great experience with Bond Vet. The team took excellent care of her and did everything they could to make sure she felt better. The front desk staff was especially wonderful she kept us updated throughout the visit and made sure Bubbles was doing okay. We’re very grateful for the care and kindness. Thank you!
Our dog is a patient of the Upper West Side Bond Vet location, which we love, but Sidney needed spayed, and those procedures are done down at this location. We were a little nervous dropping her off, but all went very well. The staff down here is just as great as the staff uptown. We couldn't recommend Bond Vet highly enough. They really care about your pet.