About
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Contact Information
| Phone | (212) 315-2032 |
|---|---|
| Address | 444 W 55th St, New York, NY 10019, USA |
| Website | https://www.cubesmart.com/new-york-self-storage/new-york-self-storage/3536.html?utm_source=google&utm_medium=gmb&utm_campaign=gmb-listings |
| Location | 40.7671349, -73.9884049 |
Opening Hours
| Monday: 8:00 AM – 8:00 PM |
| Tuesday: 8:00 AM – 8:00 PM |
| Wednesday: 8:00 AM – 8:00 PM |
| Thursday: 8:00 AM – 8:00 PM |
| Friday: 8:00 AM – 8:00 PM |
| Saturday: 8:00 AM – 8:00 PM |
| Sunday: 8:00 AM – 8:00 PM |
Categories / Tags
Reviews
I have been a renter at CubeSmart on 55th St. for nearly two years now. I am grateful for what has been provided to me in my time there.
The location is secure, clean, affordable, and conveniently located. The alternate options locally are far more expensive, and don't compare favorably, for myriad reasons.
Even with these great attributes CubeSmart presents, I found the service team (employees) to be as impactful as anything.
Jordan, the GM of the location, is professional, direct and helpful. When the pipes in the building burst during the extreme cold weather in February 2026, I was impressed by how well he managed what must have been quite a challenging situation with customers and company. He maintained his composure while interacting with customers, and seemed a steadying influence. His leadership was vital in the overall disposition and attentiveness of the staff on a daily basis.
Faith has been polite, helpful and welcoming the entire time she's been there. She has a consistent, intelligent, customer friendly, personable way about her, indicating she is likely an excellent teammate. On more than one occasion I witnessed her diffuse volatile situations by being a level-headed, caring, employee and human. I expect she will be a fantastic leader in her future, regardless of vocation.
I was saddened when both Cheyenne and Shawna went on to take different jobs and were no longer in the office regularly. They were super friendly from the first day I rented and I always enjoyed our interactions. I also enjoyed talking Hoops with Ali and wish him well wherever he is.
I think it's also worth noting, that I did on a couple of occasions find myself at odds with Jordan and Faith, specifically. I will surely take responsibility for my side, knowing that I don't always express myself in ways that are fully-polite and productive.
That said, what I found was that all of us were willing to leave those things behind, not take it personal, and move forward with more constructive, human relationships. Supported by mutual understanding and appreciation for the other.
I find that to be quite encouraging and also emblematic of the positive people and employees that they are.
It seems to me, that due to the tough life situations of plenty of us renters, the staff is frequently challenged with upholding the standards and safety, their company aspires to.
I think they do a marvelous job accomplishing this, despite what frequently might be annoying, unsettling and repetitive.
I believe that Mark plays an important role in the security and function of their location as well.
All said, I am thankful for CubeSmart and the thoughtful, professional employees I've experienced. It has been a pleasure to get to know them better and to do business with the Company.
I had the most incredible day at CubeSmart today and recommend the 55th Street Location to everyone looking for Self Storage units in New York! Jeffery in the 55th Street Office was fantastic and made it easy to find a perfect storage unit that fit everything at a great rate! This is the greatest experience at a self-storage company that I have ever had thanks to Jeffery! And then, to help move everything from my apartment to the unit, CubeSmart had a free “Storage Shuttle” that got to my building at 8:30 AM, and had enough space for everything, and for me and a friend helping me move! Cordale in the shuttle was terrific and helped us get to CubeSmart quickly and safely, and made the entire day incredible! And, the CubeSmart 55th St Building is great, clean, and is easy to get to by walking from the Subway at Columbus Circle! It was a great day moving everything into CubeSmart, especially thanks to Jeffery and Cordale!!
Thank you so much again!!
We used this CubeSmart location last year for summer storage for our son who is a college student. It was a great experience with no issues. So without hesitation we are using this location again for this summer. Today we moved his stuff in and Jordan was so helpful with accommodating our change in schedule with the free truck pick up service. We appreciate his assistance!
Very responsible for the clarity of updates. They are the first and only storage actually told me to come over try out the storage unit before making the decision on which one to rent. And hospitality is supreme level. Really felt warm with this storage. And the manager was very flexible with the choices you make on which unit you want. Really tailored to what you really want. Really happy with it and booked for 12 months immediately!
Package theft are a concern, and after subsequent follow-up inquiries have reportedly been met with requests for a police search. This environment is not conducive to a positive rental experience.