About
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Contact Information
| Phone | (646) 762-8787 |
|---|---|
| Address | 469 7th Ave 12th floor, New York, NY 10018, USA |
| Website | https://www.localcpapexpress.com/nyc |
| Location | 40.7518880, -73.9897574 |
Opening Hours
| Monday: 9:00 AM – 5:00 PM |
| Tuesday: 9:00 AM – 5:00 PM |
| Wednesday: 9:00 AM – 5:00 PM |
| Thursday: 9:00 AM – 5:00 PM |
| Friday: 9:00 AM – 5:00 PM |
| Saturday: 10:00 AM – 2:00 PM |
| Sunday: Closed |
Categories / Tags
Reviews
I am in NYC on business and started having trouble with my cushion and needed a new one. Deliveries are tricky where we are staying so I wanted to go to a store to pick up a new mask. Found Local CPAP via a Google maps search. It's a great concept... their tagline is "It’s like a CPAP Vending Machine" They had a bunch of rave reviews that seemed almost too good to be true, but the reviews are accurate. I ordered a couple of mask kits and wipes online via their website, pretty late on a Friday night. The site was easy to navigate and checkout was easy. I didn't expect to see a response other than an order placed email until Monday. I got the order confirmation and detailed instructions on where to go and how to pickup the supplies right away, and they were open on Saturday for pickup. I also received a text message from Rob to let me know the pickup procedure on Saturday is a little different and he followed up with a phone call the next morning. That is some good customer service. These guys genuinely seem to care and want to help out people who are in a bind and need CPAP supplies. The pickup itself was super easy, I made a phone call and the staff helped me through getting to the lockers, opening & closing them, and I was on my way with a new mask. Can definitely recommend and I will definitely use again if I end up needing any more supplies while in NYC or any of the other cities that they have an office in.
We were in a bind on Saturday morning of Memorial Day weekend needing a CPAP charger. Within 15 minutes of ordering, it was ready to go. Pickup was an absolute breeze. Thank you!"
I was in NYC for a 3 day trip. After arriving, I realized I had left a potion of my cpap setup at home. Local CPAP helped me to get what I needed asap. They are a true lifesaver.
As I was about to board a 15-day cruise, I discovered I had forgotten to pack the power supply for my Philips machine. Luckily, it was in stock and the office was only two blocks from my hotel. I placed my order and took a brisk walk in Manhattan and picked it up and still made the ship on time. The fast and friendly service probably saved my vacation. I'm grateful.
In packing, I grabbed my bagged CPAP equipment and forgot to check inside to make sure all of it was there.
I was missing the mask harness which rendered the whole package useless.
Until...
I looked to see if anywhere in NYC sold this quickly.
I found local CPAP and it was located less than 10 blocks from our hotel. As it was before opening hours, I left a message recording
my needs
They responded very quickly to my inquiry and I purchased a mask headpiece. Within minutes I had an email / text telling me where and how to pick it up. The instructions were very complete and included a photograph for reference. I went down, picked it up, and used it that night. I had already been without for a couple of nights and my sleep had suffered. Finding this company and utilizing their services made the rest of my visit much better.
Thank you all for a job well done.