About
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Contact Information
| Phone | (212) 378-9991 |
|---|---|
| Address | 55 W 17th St Ste 106, New York, NY 10011, USA |
| Website | https://www.footdoctorpodiatristnyc.com/?utm_source=Google&utm_medium=GMB&utm_campaign=Manhattan_Foot_Specialists&utm_content=17th |
| Location | 40.7391961, -73.9947104 |
Opening Hours
| Monday: 8:00 AM – 5:00 PM |
| Tuesday: 8:00 AM – 5:00 PM |
| Wednesday: 8:00 AM – 5:00 PM |
| Thursday: 8:00 AM – 5:00 PM |
| Friday: 8:00 AM – 5:00 PM |
| Saturday: Closed |
| Sunday: Closed |
Categories / Tags
Reviews
They’re deleting all the negative reviews but I recommend staying away. I had a horrible experience
Great experience from start to finish. The staff was friendly and efficient, and the doctor took the time to actually listen and explain everything clearly. I finally got relief from an issue I’d been dealing with for a while. Clean office, easy appointment process, and professional care. Highly recommend Manhattan Foot Specialists.
Prior to my appointment with Dr. Rimawi, I asked (on the phone and confirmed via text, attached below) if he was in-network with my insurance and was told he was, but due to the deductible I had to pay out of pocket before the visit.
I went to the appointment and paid $195 when I left. I subsequently contacted my insurance company to see about reimbursements since he was in-network however they then told me Dr. Rimawi is NOT in network and they do not participate with him.
Believing this had been an error by Dr. Rimawi's office, I contacted their billing department and was told Dr. Rimawi was not in network and that the person who I spoke with when booking my appointment and the person who texted me after booking both conveyed incorrect information. Dr. Rimawi's office agreed the info shared prior to my appointment was wrong, but offered no resolution.
I asked for the issue to be escalated and was told by Shania that a manager (Anna) would contact me later that day. No one got back to me and I've called back again and left voicemails but have not heard back. I would not have gone to Dr. Rimawi had I known he was out of network; they misled me before the appointment and did nothing to resolve it after.
Sadly, Dr. Rimawi was good but based on my experience, this practice misleads people and is unresponsive to follow-up's so I would definitely avoid Manhattan Foot Specialists.
Excellent care. Great staff and all-around a very positive experience. Dr. Rimawi took appropriate time, explained things clearly and cared about my issue. I left feeling acknowledged, heard, and well-taken-care-of.
Dr. Rimawi was thorough, patient and knowledgeable on both my initial and follow-up visit. He quickly understood and diagnosed the problem I was having. He was also personable and sympathetic. It is easy quickly to schedule an appointment with him, which is not the case with many doctors.