Tokuyama Salon

Taka-san, thank you so much!

I almost screwed my appointment the other day, but Taka-san was incredibly kind and helpful.

Then came an unexpected surprise. I had been searching for my former hairstylist for quite some time after losing touch with them. It turns out that Taka-san used to work with my former stylist! While I learned that my original stylist has since returned to Japan, meeting Taka-san completely ended my search for a great salon. His skills are outstanding, and I couldn’t be happier with the results.

To top it all off, when I jokingly said, “Please don’t go anywhere!” he smiled and replied, “I’m not going anywhere—I’m the owner here!” I had no idea!

I’m so grateful to have found such a wonderful salon and a talented stylist. Highly recommended!

via Google

Came here for my first-ever hair dye job and had an amazing experience! Hiro explained every step of the process to me and made sure I felt informed and confident. He listened to what I wanted and help me come to a decision. Overall I had an amazing experience and will definitely be back.

via Google

I had a beautiful, carefully grown-out haircut and I was incredibly particular about what I wanted. I clearly communicated my desired style, emphasizing that I wanted just a simple trim and don't want to loose much length. I explicitly stated that since I have broad jawbones, the current face framing suits me. It does not have to be modified. I trusted Taka to do the right thing. Despite my precise instructions and even showing pictures, Taka cut my hair much shorter than agreed and distorted the layers on one side of the face. While the right side hair falls in one distinct manner, the hair on the left side are more shredded , lighter, shorter which has resulted in asymmetry.

When I showed him the asymmetrical nature of the cut, TAKA first gaslighted me/denied he can even see it. I showed him multiple pics of before and after views . Eventually he agreed. And then said , he didn't do this : " Who cut it? I didn't cut this. This was from previous cut". . I was outraged at his audacity. Not only did he ruin my haircut, he tried to gaslight me and then blatantly denied owning his own haircut.

He was very disrespectful, condescending throughout.He seemed to have overbooked himself as a result of key staff members leaving the salon ( wonder why..? )

I had a key work interview and travel planned. Before key events, I wanted to get a good haircut. Now I am left with a grotesque, uneven mess – that forces me tie my hair. It's so badly cut that multiple other professional salons I've since visited have refused to attempt to fix it, stating it's too short and too damaged.

Despite the mishap, TAKA / salon charged me. The damage to my hair is far more significant than any monetary cost though.

I would strongly advise anyone considering Tokuyama Salon, to exercise extreme caution. Do not be swayed by the positive reviews, as my experience, and that of my friend who also had her hair severely messed up by Taka, paints a very different picture.

I am left devastated and actively searching for someone, anyone, who can help mitigate this catastrophic haircut. It's heartbreaking to have such a beautiful cut destroyed and be left with no recourse.

via Google

Booked the service after looking online. The front desk was very courteous and offered hot beverages upon entry. Hiro was very precise in his process, explaining exactly what he will cut, and making sure the cut will look good regardless of the angle of my face and if I sat down or stood up. The team was very enthusiastic. The stylists are trained in Japan and it was clear they have had may years of experience, Hiro even made small talk enjoyable through out the whole thing! He also preserved the length and shaped my hair into really nice layers and face framing pieces. I booked the last hair appointment and the hair cut took close to 1.5-2hrs but they didn’t rush, was very meticulous throughout, and were very accommodating to make sure it was an enjoyable experience.

Somehow the hair looked even healthier on the second day!

via Google

Edina made my first visit to the salon in 6 months the most collaborative, educational, and empowering experience.

From carefully executing each step - analyzing my unique hair health to tailoring my cut to my dream hair, she was patient, highly precise, and made me feel confident and comfortable at once. The quality of the technique as an art and thoroughness of the method here completely revitalized my hair. Not only is the energy of the staff and atmosphere nurturing of this, but the service stands out with tea selection and atmosphere offering a self-care oasis at any time of day.

My hair literally floats and feels alive with volume, something I have never felt before. They were so thoughtful as to share tips and personalized recommendations to keep it this way, and for my next haircut I will definitely be coming back.

Thanks again, Edina and team!

via Google