About
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Contact Information
| Phone | (917) 861-9294 |
|---|---|
| Address | 219 9th St, Brooklyn, NY 11215, USA |
| Location | 40.6710132, -73.9894261 |
Opening Hours
| Monday: 11:30 AM – 6:30 PM |
| Tuesday: 11:30 AM – 6:30 PM |
| Wednesday: 11:30 AM – 6:30 PM |
| Thursday: 11:30 AM – 6:30 PM |
| Friday: 11:30 AM – 6:30 PM |
| Saturday: Closed |
| Sunday: Closed |
Categories / Tags
Reviews
not like this place any more used to park my bike here but they tried tp charge me tp service it during the winter and charges me $3600 for bs work i never authorized dont go here ever
Had my tires swapped and new brake pads put on here. Justin was great to work with. Easy to communicate with, flexible, and clear about timing and pricing. Everything felt fair and transparent.
I’ve been around bikes and bike culture long enough to experience that cringy feeling when people talk down to you or assume too much. None of that here. Both Justin and the mechanic (I think his name was Sal) were pros — friendly, smart, respectful, and straightforward. Overall, a solid vibe. Exactly the kind of people I like to do business with. I’ll def be back and would happily recommend them to anyone.
Coming back here to be honest about my review. Justin was truthful about me possibly having to wait 6 weeks for parts to arrive, and that’s what happened, totally understandable. However, he incorrectly ordered the wrong colours of fairings but somehow managed the correct colour of one of them.
Secondly I specified clearly that my bike was struggling to idle at the time but he failed to correctly diagnose the issue. Ended up just needing a new spark plug but such a basic fix was looked over by these guys and it was annoying having to pay $550+ in total for not fully repairing the bike.
Lastly, I feel that $550 for the work he did was a little steep (installed bar end mirrors, USB cable and replace some plastics).
Second photo included for colour difference.
Justin is a great guy and very easy to communicate with. Was honest from the first contact and clear about everything that needed to be done and potential issues we might encounter with my bike.
He and Sal did a great job on my bike, and when a problem with the parts I took for him to install appeared, he dealt with it like a champ. Also very fair price! Will only take my bike there for now on.
Justin and Vax Moto are the best garage and mechanics available in NYC, hands down.
I’ve been working with Justin for a couple years now, and he is incredibly responsive (even willing to communicate/meet on weekends if need be, as much as I try not to do that - sorry Justin!), responsible (gives as accurate a timeline as possible for repairs, shows up on time for pickups and drop offs, keeps good records, notifies of any issues while also not advocating for unnecessary repairs, the list goes on…), and he is great to work with.
I have a bike from 1974 and am not overly mechanically inclined, and I trust Justin’s opinion and advice completely. His prices are great and the work he and his mechanics do is top notch even for very difficult/exploratory repairs. I haven’t had a single issue with a repair he and Vax have done.
The atmosphere at Vax is great; Justin has built a community rather than just a garage. I would highly recommend using him for any level of service, including membership, repairs, and storage.