About
No description available.
Contact Information
| Phone | (212) 226-6157 |
|---|---|
| Address | 185 Canal St Ste 406, New York, NY 10013, USA |
| Website | https://www.fideliscare.org/ |
| Location | 40.7170735, -73.9978147 |
Opening Hours
| Monday: 9:00 AM – 5:30 PM |
| Tuesday: 9:00 AM – 5:30 PM |
| Wednesday: 9:00 AM – 5:30 PM |
| Thursday: 9:00 AM – 5:30 PM |
| Friday: 9:00 AM – 5:30 PM |
| Saturday: 9:00 AM – 5:30 PM |
| Sunday: Closed |
Categories / Tags
Reviews
raised my pharmacy rates 2200% and refused to provide any reasoning
The absolute worst insurance, customer care, overall terrible experience, had to change insurance it was so bad.
This is the best insurance to have in New York or wherever accepted, They are absolutely amazing, they approved my root canal when the prior Molina wouldn’t approve anything for my teeth. So I switched to fidelis. Absolutely the BEST.
Fidelis is #1 they cover every medical need I have and never once denied any medical treatment.
I had a great experience working with Urma Abraham from Fidelis Care. She was very professional, knowledgeable, and patient while explaining all the health benefit options to me. She made the entire process smooth and easy to understand. I truly appreciate her responsiveness and willingness to answer all my questions.
Highly recommend her services if you need help with your health coverage!
I had fidelis care last year and this year I am (of course) still receiving bills from doctors offices. Fidelis care has disabled my online account since I am no longer a member so I am no longer able to check my claims online. I spent an hour on the phone trying to get claim information, only to be put on silent and ignored by one representative for 20 minutes. I had to hang up and call again. The next representative told me all she could do was SNAIL MAIL me all my claims which will take 7-10 business days. She wasn't able to look up and give me any information on my claims, I have to wait for the mail. What a waste of time and money for them to disable my online account.